Refund policy

Last updated: November 2026

Please read this before you book. By booking, you agree to this policy.

No refund after delivery

Once the service is delivered, we cannot give a refund. A service counts as delivered when the final video, or the agreed part of the work, has been shared with you by link, file or any other method.

Before delivery

If you want to cancel before we deliver, send us a message through the contact form as early as possible. Any advance already paid may be adjusted against work already done, as agreed with you at booking.

If something is wrong

If the video does not match what we agreed, tell us through the contact form. We will review it and fix the work within the agreed scope.

Questions

Send us a message from the contact page.